• Develop Mobile App.
• Develop Website.
• Develop Software.
• Digital Marketing.
• Phone Calls.
• Email Management.
• Calendar Management.
• Social Media Management.
• Customer Service.
• Graphic Designing.
• Online Research.
• Data Entry.
• Administrative task.

We genuinely operate on a global scale, having offices and affiliates around the globe. Our marketing and sales office is in Canada, while our main operations offices are in the National Capital Region (NCR) in India. Our ability to essentially handle every aspect of your company’s needs instead of focusing on just one or two skills, this sets us apart from other businesses. There are many businesses that focus on a single industry, such as contact centres, website building, virtual assistants, internet marketing, translation, etc.; however, we do all of those things and more. If you can envision it and it can be done digitally, we certainly can too!

Our VAs work as per the business hours and time zone of our clients mostly based in the U.S.A, Canada, U.K, Australia, and New Zealand. Due to various operations running around-the-clock, we can accommodate almost any hourly time window for your VA or team in accordance with your local time.

You will be given your hired remote employee’s direct email address and a local phone number, so you can contact them during the business hours. We offer choices for:

• Email
• Phone
• Skype
• Video Conference
• Live Chat
• Any other collaboration software.

In the event that you are not pleased with the current assistant, you can always speak directly with the dedicated Project Manager assigned to you to address any issues you might have. If necessary, we can always give you a free replacement for a new VA. You may also email your concerns to info@vdlvirtualtech.com , If anything else with your project isn’t going as planned or if you want to get in touch with the higher management then dial our customer service number on our website.

Sensitive data is kept safe and securely in our operations, which is just as secure as it would be in your own offices.

1. All of our workspaces and equipment are closely watched as we are an ISO certified company.
2. To maintain integrity, we utilise a secure firewall on a network protected by a password.

3. We have internet firewalls, and internet restriction policies, Physical security of our offices.
4. All computers run the Windows operating system, have Microsoft Office installed, are constantly present in our offices, and are secured by antivirus software.
5. To ensure seamless operations, all staff receives on-going supervision and technical assistance.
6. We have a Data Protection Act registration. We adhere to all regulations set forth under the Data Protection Act.

1. To further ensure the security and protection of your data, we additionally use top-notch SSL encryption. Unless you specifically permit them access so they can, for example, make purchases on your behalf, our assistants cannot access any of the personal information you have provided in your account.

8. Entry and exit are controlled by fingerprints, IP-based security cameras are installed, there is a 24-hour security presence, and mobile phones and writing devices are not permitted on the operations floor. Your information will always be completely safety.

The individuals we employ set our quality different from the competition. The brightest candidates from some of India’s most prestigious universities are sought after and hired by us. Since we really think that the calibre of our staff reflects on our business, we make it a point to only hire the best candidates. All virtual assistants hold a bachelor’s degree or are working towards a master’s or doctoral degree. Some of our employees are very skilled in their respective industries and may provide additional knowledge to the table. Our remote employees are fluent in English and have neutral accents but subject to non-technical expertise only, as our developers mostly have Team Lead for better communication. You always have the option to interview our remote employees to and gauge their standard of skillset and other credibility.